Returns & Exchanges
At Mongoose Publishing, we want you to be completely satisfied with your new attire, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe reflects your unique style with absolute comfort and quality.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the original items, including all tags and packaging, into a secure shipping box or mailer to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package over any old barcodes.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt to monitor the status of your refund.